Shop Policies

Urban Baby Apparel Shipping Information

All Urban Baby clothing items are shipped from Victoria BC. We offer flat rate shipping within Canada and free shipping over $150. Items are shipped without tracking or insurance. If you require these please contact us for a shipping quote.

Urban Baby is not responsible for lost or stolen mail. Custom fees during shipment are the responsibility of the buyer.

 If you reside in the greater Victoria area and would prefer to pick up your order, pick up is available in Sooke. Please use code PICKUP at checkout to save on shipping costs.

Urban Baby Apparel Product Information

I will do my best to have at least one of each size available for immediate sale. Otherwise all items are handmade to order. Processing times may vary but I will do my best to have everything shipped out within 10-14 days. Please look for updated turn around time as it will be kept up to date. T shirts can be shipped out within 2-5 days. Each item is handmade by me in small batches in my in home studio. Because of the handmade nature of these items pattern placement may vary and the colors may appear different from one computer screen to the next.

Urban Baby Apparel Returns and Exchanges

I want you to be happy with your items and keep coming back. I will happily exchange unworn items with original tags attached for in stock items or store credit. Do to the limited nature of our stock a size exchange may not always be possible please refer to the sizing charts to ensure a great fit.

Warning and Disclaimer

Our bibdanas and scarfs are made for children over the age of 6 months. Never leave your child unsupervised while wearing and remove for sleep. Any item worn around the neck can be a potential choking or suffocation hazard and should only be used under a customers own discretion.  Urban Baby is not liable for injury while using these products.